Terms and Conditions

Terms and Conditions – Happy Hour

In this Agreement, the terms ‘Happy Hour’,  ‘we’, ‘us’ and ‘our’ means Happy Hour, the group. There are five members of the group, all of whom are registered as musicians to operate in France. We all have separate SIRET numbers and have Public Liability Insurance.

The terms ‘you’ and ‘your’ mean you, the Customer as defined below.

The term ‘Agreement’ means these terms and conditions, together with any relevant price schedules and other related documentation.

Please take the time to read this document carefully, as it forms a binding obligation between you and Happy Hour.

Definitions & Construction

The following words and phrases have the following meanings…

  • ‘Customer’ means a person that employs our services
  • ‘Data Protection Legislation’ means the new General Data Protection Regulation, also known as Regulation (EU) 2016/679, which although was adopted in 2016, will come into effect on 25 May 2018 and more details of which, can be found on our Privacy Policy page.
  • ‘Database’ means any collation of information stored by Happy Hour in electronic form relating to customers
  • ‘Device’ means a personal computer or other electronic device, including smartphones, tablets or similar
  • ‘Event Manager’ refers to the organisation responsible for the venue in which an event is being held
  • ‘Personal Data’ means personal information (as defined in the Data Protection Legislation) relating to the customers as acquired by Happy Hour via the website or Facebook page
  • ‘Privacy Policy’ means the privacy policy displayed on our website, relating to the use of personal data and the use of cookies
  • ‘Website’ means the website currently found at happyhourmusique.com and any other web pages hosted or powered by happyhourmusique.com including where such web pages use the branding of an entity other than Happy Hour.
  • ‘Website content’ means all data, artwork, layout, trademarks, logos, photographs, recordings or other materials comprising the website or made available at the website

Customer Responsibility

The customer agrees to comply with the terms and conditions set out in this Agreement, and in particular the Customer agrees…

  • To comply with all relevant laws, regulations and statutes when using the Website
  • Not to do or attempt to do anything which interferes with the operation of the Website, including any attempt to gain unauthorised access or to use any of the Website content.
  • Not to re-sell, reproduce or exploit any item or website content, except as expressly permitted in this Agreement
  • The customer is responsible for ensuring that all details provided to Happy Hour are correct and complete, and for informing Happy Hour of any changes to the information the customer has provided

Data Protection

  • Happy Hour will not make any personal data available to a third party, or disclose the information to anyone
  • Happy Hour may retain personal data as part of a database with the customers’ permission

Please see our Privacy Policy for more details about Data Protection.

Website Licence

Happy Hour grants to the customer, a non-exclusive, limited, revocable and personal licence to use the website and the website content for the purpose of browsing and gaining information about us and our events. Unless the customer has specific agreement with us, such licence does not include any right for the customer, or any third party to copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, ‘mirror’ or distribute in any way to any other computer, server, website or other medium, any Website Content for 1) publication or distribution; or 2) for any commercial purpose.

Links to external websites

Happy Hour is not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

Happy Hour does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to the third party website does not imply endorsement; you must use your own judgement to decide whether the information or service provided on that website is suitable for your needs. If a website is not linked to Happy Hour, this does not mean or imply that it is unsatisfactory.

Websites that Happy Hour link to may have their own terms and conditions that are different to our own website. Please do not assume that Happy Hour’s terms and conditions apply to other websites.

Happy Hour may, in its sole discretion, vary this Agreement or impose new or additional terms and conditions at any time by posting such variations or additions on the Website. The customer’s continued use of the website after such variations or additions have been posted shall be deemed to constitute the customer’s agreement to such variations or additions.

Happy Hour shall not be in breach of its responsibility under this Agreement, where an event is prevented by circumstances beyond its reasonable control. We will take reasonable steps to mitigate the effects of any such circumstances.

Booking and event delivery

When booking an event with Happy Hour, you are reserving our services and signing up to our terms and conditions. You will receive an email to confirm your booking, which will detail date, timings and cost, if available. Depending on the type of event and size of venue/event, we will indicate the time we will require to set up our equipment and therefore, access we need to the venue before the event begins.

At all of our events, we are committed to make every effort to ensure a professional show with quality equipment. If you have any specific needs for your event, please ensure you inform us at the time of booking, if possible. We are happy to work with you to ensure your event is a success and that it meets the needs of you and your customers.

It is the venue’s responsibility to ensure that the venue is of sufficient size to safely conduct the event; that the venue is of stable construction and sufficiently protected from weather. The venue also has the responsibility to ensure there is adequate security and/or emergency medical responders available if necessary.

Registration and Public Liability   

Happy Hour are legally registered to ‘gig’ as a group as musicians and performers.  On request, you can see a copy of the registration document and you can check our SIRET numbers online to ensure we are properly registered.

The equipment we use is owned by two of the band members, David Chave and Cindy Mobey from Mayhem Entertainment France, which has its own Public Liability insurance, which protects the venue to any damage we may cause to your venue. It also covers any person or persons injured at one of our events due to our equipment or any accident resulting from the failure or fault of our equipment.

We are not responsible for any electrical problems resulting from the venue’s electricity supply,  and it is the venue’s responsibility to ensure that their electrics are safe and fit for purpose. We are also not responsible for any damage to the venue or to any person as a result of any accident in the venue, not connected with our equipment.

Venue responsibility 

We ask that the venue supply relevant space in order for us to facilitate any event and to ensure we have enough electric points – different space is needed depending on what is being provided. This will be discussed when taking the booking, and by agreeing to the booking by email, the venue is agreeing to supply the relevant space/electric points needed.

If the event is to be in an outside space, we require a covered area to perform to protect our equipment from strong sunlight, as this damages our equipment and instruments. We also require access to electrical points. In the event of bad weather, it is the venue’s responsibility to provide an alternative inside space. It is too dangerous to perform with electrical equipment and instruments in bad or wet/thundery weather.  

We will need access to the venue up before the event in order to set up our equipment and to do relevant sound checks and instrument/equipment testing. The time we need will depend on the type of event we are providing. We will agree this at the time of booking.

Happy Hour use a Ford Transit LWB van so need vehicular access to the venue as close as possible, as some of the equipment is awkward and heavy. After offloading, we will need to have a safe place to park for the duration of the event, free of charge. It is the responsibility of the venue to supply this space. We will need space for our van from the time we arrive to set up, to the time we pack up and leave, which could be anything from 1 hour to several hours, depending on the type of event. Other band members will also bring their cars – so with a van, a total of three vehicles to park.

It is the venue’s responsibility to ensure that they have the relevant insurances in place that are required to hold events of the kind that we provide, and that they have sufficient personal injury/property insurance to cover any claims.

One off events 

If you book Happy Hour for a gig,  we make the agreement by email up front. By confirming the event in writing or by email, you are agreeing to the event going ahead and to the event being paid for in full.

If the event is an evening event, we expect to have two drinks each throughout the evening for an event up to 3 hours long. If the event is more than 3 hours, we expect a further beverage each for every hour worked.

If the event is up to 6 hours, as well as drinks, we would also need to have a meal. If the event is over 6 hours, or an all-day event, we would expect to be fed twice.


The full amount for the gig will be paid on the evening of the event. We accept cash or cheque only.  We do not do events for free or take drink/food in lieu of monetary payment.     

Event Cancellation/Changes

As we live in France and our families live in the UK, we reserve the right to change a date, giving as much notice as possible, due to family matters if they arise. Wherever possible only one of us will return to the UK and the others will carry on with the event, wherever possible.

If, for any reason we have to cancel an event, then no charge would be made. We would do everything we could to find you a replacement, wherever possible. It would be the venue’s responsibility to negotiate terms and cost with that replacement – we would not be involved in this.

Cancellation Policy

If the venue cancels an event up to two weeks before the event, there will be no charge.

If the venue cancels a week before the event, 50% of the fee is payable.

If the venue cancels 48 hours before the event, the full fee is payable.

By confirming a booking in writing or by email, you agree to this cancellation policy